App Profile: Juicy Platters App

M99Ace

Rating: 1/5

Unable to edit order with special instructions, unable to pay properly and rewards are unable to be adjusted for order.

AMGTHIS

Rating: 3/5

I love getting food from Jucy Platters but the app just doesn't work both out of store and in-store. I tried placing an order to pickup and applepay doesn't work although it's an option. I then try using my credit card and the app freezes. I ended up going to the store to order. I tried to scany loyalty card on the ordering point of sale machine and that didn't work nor did the scanner at the register with an employee. The employees were kind enough to look up my info to add my loyalty card points.

gmaghamz

Rating: 1/5

Their app is typically great, but recently they pushed an update and my account was lost including all my reward points! EDIT: I can’t even order anymore, it tells me my phone number is used by another account but there’s no way to lookup the other account by phone number. Way to ruin a perfectly good app and my night, I’m forced to order food from elsewhere now. EDIT 2: just came to say the app is still broken. You absolute buffoons, you’re losing so much business.