App Profile: Outdoorsy - Rent an RV

Android / Games / Puzzles

Outdoorsy - Rent an RV

Installs:

Rating:

4.81

Total Reviews:

19.82k

Top Countries:

US, CA, GB

< $5k

/mo

20k

/mo

Reviews: What People Think About Outdoorsy - Rent an RV

Fostering Joy

Rating: 3/5

We are avid adventurers and travelers. Having used many different apps for booking travel this one could use some improvements. 1. After I search and enter all my details, allow me to save my search criteria- every time I go to message or click into a different tab I lose all my search filters and specifications. 2. Once I hit search- get rid of the keyboard. It covers half of the results. If I need the keyboard I can put my cursor back in the search field! 3. Allow me to make a trip and save my favorites to the trip. Currently any of the eager owners who send me requests are all in my trips. I’ve declined them and they are still there. I want to be in control of what “my trips” entail as the customer. 4. If I decline something- make it disappear. If I didn’t want it why is it still in my trips? I am thrilled about the offerings and love this aspect to sharing the outdoors. Looking forward to making this better :)

Meertemus

Rating: 2/5

Rented a higher end RV to go beach camping for the forth of July weekend. Arrived at the site and after unpacking, opened the sink drawer to find a family of roaches running around. There were roach traps and roach spray, but a roach issue had never been disclosed to us. We thought about roughing through it, but then opened the drawer under the table area where our five year old daughter was going to sleep. Surprise. More roaches. We packed up and returned the RV the same day. It’s been five days since the incident and I have not yet received a refund. Customer service said sorry and that someone from a disputes team would be in touch. No one has contacted me yet. I’m not sure anyone would want a hotel room with roaches, an Airbnb with roaches or an RV with roaches. It’s just downright gross. Host was kind and helpful, but also overlooked multiple things (linens were stained, no pillow cases, black mold on curtains, undisclosed dash cam that recorded our conversations, fridge was dirty and had not been cleaned). RV drove well and host was pleasant to work with, which is why this is not a one star review. I just wish outdoorsy would have taken my issue more seriously and made it a priority to address and resolve. Also, a day after unloading, my wife found a roach inside our house and now we need to pay for an exterminator to come. Just an all around nightmare situation caused by lazy hosts and mediocre platform rules.

icu nurse that deserved better

Rating: 1/5

This app seemed like Airbnb for rvs, however between one app issues, atrocious customer service and shady owners I feel completely ripped off. Owner mark gondola tried to charge me 400 extra dollars for my pet two days before trip. Then upon return of trailer immediately let me know I would not be receiving my 500 dollar security deposit and proceeded to insist I “unhitch and leave” before I even had time to park the trailer. Proceeded to speak to me very loud and abrasively while attempting to unhitch than threatened to call police if we did not leave immediately. As a brown man in the United States in the time of George Floyd this was exceptionally uncomfortable. I thought that calling customer service after leaving would help. Outdoorsy seems to have outsourced their customer support to another country . They told me the dispute department would be in touch with me and because the owner had not followed proper return protocols I would have a good chance of getting my deposit back, however, never offered me anything for the disrespect and horrible experience I had with the owner. The dispute claims department does not talk to me on phone or provide number to reach them ... only template emails .... it has now been five weeks since my security deposit was taken from me and this situation is not resolved.... I feel like I must take legal action.... 500 dollars is not a small sum. Please don’t use this app guys

About Outdoorsy - Rent an RV

Outdoorsy is the best way to discover and book your next RV adventure vacation or roadtrip. Feel the freedom and fresh air of the open road, and unlock new experiences.

Whether you’re looking for a quick staycation, cross country road-trip, tailgating or music-festival adventure, we’ve got you covered. Outdoorsy is the #1 fastest growing and most trusted peer-to-peer RV rental marketplace where you can rent the coolest RVs, camper vans, and adventure vehicles.

Why book with us?

RENT COOL RIGS & HIT THE ROAD
* Browse thousands of RVs by location, amenities, or owners across the U.S., Canada, Australia and UK
* Search by travel dates, vehicle type, sleeping capacity, cost, and location
* Filter by dog friendly, kid friendly, or experience level
* Save your favorites to book down the road
* Read trusted reviews from real renters

TRAVEL LIKE A PRO
* Rent RVs personally cared for by their owners that suit a variety of tastes and needs
* Vehicles typically come with basic gear, like coffee pots, and you can often purchase enhancements like kayaks or bikes
* Access to city guides and RV usage education
* View your itinerary for upcoming trips

BOOK INSTANTLY & SAFELY
* Message and connect with the owner before you book
* Review travel plans and coordinate a key exchange
* Up to $500,000 in liability insurance
* 24/7 technical support & roadside assistance
* Trusted community of 93% average 4+-star customer reviews
* Secure online payments
* Real people, live customer support team
* Trust and safety experts

MAKE YOUR BEST MEMORIES
* Explore all the places on your bucket list or unlock new experiences
* Swap the four walls of a hotel for the fresh air of the open road or the blaring noise of a TV for the crackling sound of a campfire
* Make memories with friends and family by renting more than one vehicle and caravan

SAVE MONEY
* RVing is a cost-effective way to see the country

SUPPORT
Real people. Here to help. Email us at [email protected], call us at 1.877.723.7232 or visit www.outdoorsy.com

SEE HOW FUN IT IS
Follow us on Instagram @outdoorsy, Facebook, and Twitter: @outdoorsy

File size: 173859840

Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW

Minimum OS version: 17.0

Release Date: 1542895577000

Published by Outdoorsy, Inc.

Website url:

Publisher country: US

App Profile: Outdoorsy - Rent an RV

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