AnyTrans: Send Files Anywhere

Wanted it for Whatsapp transfer. Their custom Whatsapp (necessary in the process) was outdated and therefore could not complete. Then the saga started trying to reach someone. Emails were unanswered, the chat didn't work, there's no phone support. You can't follow up with an unanswered ticket unless you cancel the previous ones. MONTHS. Got a response, clearly had not read the email explaining my problem. I explained it again. A different person who sends me a link that has nothing to do with my problem. The license I had paid for is now useless (had to change computers, was through a service, etc). They won't honor the initial license. It was awful. Such a waste of time and money. Ended up going for a different app (paid another license) that worked flawlessly and had proper customer support. DON'T GET THIS.

I got this for one thing only: to download all of my messages and free up some space on my iCloud account. Once I had the app on my computer and my phone, though, I decided I was going to buy it… How perfect, to be able to really control everything that goes on between your phone and your computer! They even had a one time purchase option. Which is great, because I despise the whole “subscription” model. Unfortunately, it kept crashing whenever I try to download my messages. I tried everything, rebooting, and permissions, changing output directories. Nothing. Since I had to make a back up of my phone first, this whole experience was a colossal waste of time for me. No matter what I did, crash crash crash. No thanks.

Got this app for both iPhone (7plus) and my Mac as an Google-search recommendation to assist editing my playlists on my phone. It’s been an incredibly frustrating rabbit hole where the app from either end fails to recognize devices. From the computer side, it said it could not recognize the phone and said I had to reinstall the entire phone, which I did, overnight. Upon trying again the next day it gave the same response; that it couldn’t recognize the device and I’d need to reinstall the entire phone —again. Then from the phone side, the app indicates to connect phone to computer to initiate transfer of info. The phone was already connected and re-doing the connection only results in the same instructions. Awaiting tech support on these issues but there appears to be multiple levels down this rabbit hole.