App Profile: Palm Beach County Library

Mariana Alegria

Rating: 4/5

First of all, I love this app; I think it’s great that you can know when your checkouts are due and that you can place a hold by just opening an app (and not having to search on the web and try to find the right webpage to do so). However, I believe there are things that need to be improved. For example: sometimes when I open the app to check my checkouts and my holds, the app gets stuck, and it simply doesn’t show you the accurate information. If you could make an improvement there, it would be really awesome!

Dnil25

Rating: 5/5

For a public library app, it does everything I need it to do. I just wish there were more audio books but it’s understandable being that everything is pretty much free.

Lantana, FL

Rating: 4/5

I love this app and one of the things I most liked was the ability to put holds on books the Palm Beach Library System has ordered but not received, usually because they haven’t been published yet. However, lately, although I can find books that have been preordered, there’s no way to put a hold on them. I finally went to the Library website (several extra steps!) and found that I could put holds on preordered books there. Please fix this so I can put holds on preordered books from the app.