NTWRK | Live Sneaker Shopping

So it is a decent app all in all, really great sellers and some great deals. Only issue is it could use improvements. First of all, it would be great if I could bookmark items I’m interested in so I don’t have to sit in a stream for hours waiting for the item to get ran. Second it would be cool if we could pre-bid on items in case we can’t make it to the stream when item gets ran. There are a bunch of other things as well but those two are what I can think of off the top of my head. ALSO! Customer service needs to actually service the customers! My girlfriend is still waiting since NOVEMBER for a refund on $300+ worth of clothes she bought in a stream that turned out to be fake! NTWRK step your game up!

Think of NTWRK like a StockX or a eBay where your order just isn’t guaranteed and you’ll be much happier. You just have to be on top of order tracking and hound customer service. I’ve had multiple instances of missing orders that one day will show up as cancelled but not refunded, that I contact support and they say “that got cancelled, but we will place a new order” or items taking 8 weeks to ship instead of the expected 2. I’ve never gotten a response from emailing their customer service without having to follow up multiple times myself (and yes, I wait 48+ hours for them to respond). They have some really cool stuff and I’ve had maybe 4 of 12 orders to date ship in a timely manner (it says 2-3 weeks but it will always take at least a month or two) with no problems, but if there are any delays or hiccups, it’s a nightmare to get support. Also, things sell out very quickly. Sometimes in seconds. The “stock” they have can’t be more than 5 items sometimes. Have low expectations and you’ll be pleasantly surprised.

Do not download! This new indie company is sketch as heck. As soon as you download, you're required to type in and verify your phone number and email and asks you to immediately hook up your card information before even seeing or knowing what the application is all about upon actual direct use. There's nothing special about this 3rd party middle man and companies as well need to steer away and stop with this nonsense of exclusive and limited drops. It's been old years ago and you're going to lose more customers if you keep this up. Buyers, stay far away, and business owners, don't even think about it. Please use traditional online website selling (preferably not Shopify either) and continue your profit the old fashion way. This barrier is a money pit and destroys trust and sales from those interested. I do not recommend this at all, and shame to the people involved even creating this. All the 5 star reviews are bots or paid actors. If you check through the real reviews almost all are 1-2 stars due to cart bugs and other scams. This app needs to be shut down and the owners need to be sued along with mandatory customer refunds for pure theft. Disgusting what people do for profit these days.