MissNowMrs Wedding Name Change

After realizing the daunting task it was to change my wife’s name, we read all the great reviews online about how quick and easy MissNowMrs is. We thought it was a no brainer to pay the 99 dollar package to have all the paperwork taken care of. We were both excited to not have to stress about it. We downloaded their “App” and filled in what deemed necessary. Week after week went by while we checked the mailbox hoping to find something, only to be disappointed. Emails were sent to their “support” team to which only they responded weeks later by saying we needed to fill in information that was deemed optional on their so called App. They also said they needed our passport photo which the app would not allow us to upload. They said once we did all this they would mail everything in 3 days. Anyway, we promptly responded with our passport photos and have received nothing in the mail. Others email we have sent and received no response. And don’t waste your time trying to call them either. I personally feel like we’ve been scammed and am tired of their lack of response.

I was really excited there was a service to help with the craziness of name changing after my wedding. What a waste. They “corrected” information that was already correct. My apartment number was missing from everything they sent, my husbands name was incomplete, and I received forms I checked off that I didn’t need. It’s taken me longer to review and correct the forms than it would have taken to print and fill them out myself. I also got inaccurate information for requirements on their “what you’ll need” sheets. All of my credit cards and things were taken care of with 2 minute phone calls. The app becomes useless once you submit your payment. Didn’t even bother to contact them to fix anything because I didn’t have confidence it would be corrected and in a timely manner.

I used this app after some friends suggested it when I got married. It was easy & fast. When my packet arrived there had been a mistake in the order I wanted my name. I kept my middle name & my maiden name as a middle name & then my new last name as a stand alone last name... not something that is typical from what I’ve seen. Even though I procrastinated a few weeks in telling them, MissNowMrs was so gracious in fixing the issue!!! The costumer service was so fast & so friendly! My new kit was done in no time! Amazing service & amazing customer care!!! I HIGHLY RECOMMEND!