App Profile: Mobile Live

TM-GWJR

Rating: 2/5

My company uses this app and I personally have been using it for about six months. When the app works, it’s great! But… Most days the app crashes anywhere between 6 to 10 times a day, freezes when loading my remaining customers, and is extremely slow during the initial start up in the morning. If I didn’t have to login to the app half a dozen to a dozen times a day, this app would be fantastic! I shouldn’t have to practically log into the app almost every time I finish with a customer.

AudbileBookWorm1969

Rating: 5/5

We LOVE this software for our lawn care business. We’ve been using Mobile Live in all of our service vehicles and for our sales people in the field for about five years now. It’s helped us to grow our business to seven figures. They keep adding new features and capabilities that help us to communicate with customers and internally with team that make this the most valuable software of its kind. I’ve seen others and there is no comparison! Great customer support and training from Real Green Systems too. I don’t write many reviews on here but I was surprised to see anything lower than five stars (so I had to say something)! I find that most of negative experience I’ve heard is due to user error. The app and the web-based software is intuitive and easy to use and we continue to implement new advanced features each year! I would definitely contact them for a demo to see if it’s a good fit for your business!

samuel miracle

Rating: 1/5

This app will crash anywhere from 2-10 times a day. I do not see the need for it to lock you out for it to refresh every time you do something in the app, every other app does background refreshing. It is impossible to do anything quickly in the app, it does not feel polished. (Have to tap buttons 3-4 times to select things) It is missing key features I believe any app like this should have. For example, I would like to add personal notes on customer’s accounts that they won’t see right in the app so the next time I visit the property I can see any notes I left for myself. Such as “use the left side gate to get to back yard” “watch for dog” and so on. It does not have anything like that feature. This app has not been updated since I’ve started using it, feels like the dev team has other things to worry about. Overall this app will function…most of the time. It needs polishing and updating.