Alpina Smartwatch

How do you expect people to use your product? I have been an Alpina fan for a while now and owned multiple Alpina automatic watches. Today I start to question my fandom after attempting to use my smart watch. It’s either the app is garbage or the watch is. I wasted 2 hours trying to pair a stupid watch with an iPhone and it never happened. Sent couple of messages to customer service. No answer. This is unacceptable and should be fixed. If there’s a way for me to give half a star., I would

Wasn’t too happy with the app and watch until I travelled. Dealing with multiple timezones can be a pain when getting off airplanes but the Alpina was so useful when I took my mobile off airplane mode. It also has dual timezones which was helpful when checking the time back home. The step counter is super helpful when you wanna know if you’re moving enough or to determine the amount of sightseeing that’s been done. The app is very easy to use but it isn’t refreshing as quickly as I’d like. It may log you off frequently which is a pain. The cloud data backup is free and can’t complain about that. The notifications may be handy but the watch isn’t loud enough to take them seriously but if you are looking to spend time away from holding your phone, the push notifications may be helpful. I just wish it was more stable and have regular updates.

Occasionally the app gets stuck, the watch doesn't connect but otherwise it does my steps... I think the issues are a combination of the watch module ( it resets now and then and I have to re-sync to get the time back on the watch..) and app problems. ALPINA is clearly not a tech company