PCGS My Account

App is top notch! only thing that I could think to add is a grading summary explaining or a photo with the flaws circled in red. A brief summary over lack of luster, scartches ETC. Overall I definitely recommend if you’ve got an account or plan to get one.

Not only has their customer service and grading service on the decline as far as quality, the app is following suit. I just wanted to check on my coins that have been sitting there for weeks (some with just a reholder svc) to find myself in a continuous loop of log in, slow loading screens, then jumping back to log in, and around and around we go. It’s ridiculous. Customers pay a premium above other companies for your svc, put that money to good use and strive to improve in all aspects.

hello my name is Adan in September 2021 send two orders of medals and coins and today is December 25, 2021 already to end the year 2021 and I have not received a response or email from PCGS and I think they have given me a horrible service and I'm thinking of going in person to claim my coins and medals. Before we were with NGC they were fast but they did not give the proper certification to my parts and we opted to move to PCGS and it went very very bad and we cannot send more parts due to the poor service we have received it is very frustrating to be waiting and send more parts . and I think that the fact that Abee bought a membership plus there is no reason to wait so many months to receive one or two batches I hope this is very clear so that other people think very well and look for a more responsible certifying company