App Profile: Miele Scout
Android / Games / Puzzles
Miele Scout
Installs:
Rating:
2.26
Total Reviews:
31
Top Countries:
DE, NO, AT
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Miele Scout
Nickname.edi
Rating: 1/5
I love the Miele appliances but…my experience with Miele’s mobile apps has been incredibly disappointing, and it casts a shadow on the overall experience. The apps feel outdated, unintuitive, and riddled with bugs. Features that should be seamless, such as remote control, program customization, or notifications, are often slow, glitchy, or simply don’t work as advertised. It’s frustrating to see such high-quality hardware paired with such subpar software.
This also raises a more concerning question: if the mobile apps are this poorly executed, how can I trust the embedded software in the appliances themselves? Is the performance and reliability I see today sustainable in the long term, or will hidden software flaws surface over time?
For a brand that prides itself on being at the premium end of the market, Miele needs to significantly improve its software ecosystem. In today’s connected world, seamless integration between hardware and software isn’t just a luxury—it’s an expectation.
tcripps
Rating: 1/5
We’ve had a very difficult time with our Miele Scout vacuum. We want to like it, and we want it to help with the job we hired it to perform. Its vacuum functionality actually works well. But everything else is 3rd rate or worse. It gets stuck all of the time. In fact, it gets hung up so frequently that we’ve never been able to get it to map even half of our modest home. To make matters worse, this app is frustrating and unreliable. For weeks now, it says it can’t connect to the server when I try to re-add the vacuum that it somehow forgot about. It’s a shame that Miele can’t get the rest of their ecosystem up to the quality of their appliances.
Housley72
Rating: 5/5
The app and the robot work tremendously well. Had a problem with the saying the server problem but I clicked forgot password and it sent me an email to set up my account via a web browser and then I logged in through the app and everything is working smoothly. All the bad reviews are from people who must not have patience or somewhat common sense.
I am a dealer testing this out as a product that I might sell in the future. So far I have had a very pleasant experience. I have spoke to my Miele rep about the server problem via the app and he said they are going to work on it.
About Miele Scout
Whether you're at home or on the go – with the Miele Scout smartphone app just tell your robot vacuum cleaner where you want it to clean and when. The app offers convenient operating functions.
The Status Screen gives you all key information at a glance, e.g. which mode the Scout is currently in and when it will begin the next cleaning session. With just two clicks you can select a cleaning mode and start the robot vacuum cleaner straight away.
The timer function can be used to program the start time for cleaning. Up to 7 individual timers can be set, allowing cleaning to start at different times on weekdays than at weekends.
Furthermore the Scout navigates systematically through the rooms and generates a map of the area being cleaned. This enables you to track where the Scout is at any given time and find out which areas have already been cleaned.
With the Home Vision HD function*, you can check that everything is in order at home at any time while you are on the go. Using the front cameras, you can also monitor the activities of the robot vacuum cleaner in real time. The camera image is sent via live tracking to your mobile device securely and in encrypted form.
Important information for use
The pre-requisite for the use of this app is a Miele Scout robot vacuum cleaner.
* Depends on model
The Status Screen gives you all key information at a glance, e.g. which mode the Scout is currently in and when it will begin the next cleaning session. With just two clicks you can select a cleaning mode and start the robot vacuum cleaner straight away.
The timer function can be used to program the start time for cleaning. Up to 7 individual timers can be set, allowing cleaning to start at different times on weekdays than at weekends.
Furthermore the Scout navigates systematically through the rooms and generates a map of the area being cleaned. This enables you to track where the Scout is at any given time and find out which areas have already been cleaned.
With the Home Vision HD function*, you can check that everything is in order at home at any time while you are on the go. Using the front cameras, you can also monitor the activities of the robot vacuum cleaner in real time. The camera image is sent via live tracking to your mobile device securely and in encrypted form.
Important information for use
The pre-requisite for the use of this app is a Miele Scout robot vacuum cleaner.
* Depends on model
File size: 60915712
Launched countries: DEAT
Minimum OS version: 13.0
Release Date: 1533076660000
Published by Miele & Cie. KG
Website url:
Publisher country: Germany
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