App Profile: Myisense

Spanky1492

Rating: 3/5

The bed is good. The app needs help. It is glitchy. Periodically, things won’t work on it. Repetitive problems include: it won’t sync so you see the number or rating of how you slept. You can’t access the calendar. When you can access it, the calendar isn’t saving recent data. You can’t see your spouse/partners data even though you’re sharing it. The bed costs a pretty penny. We as customers deserve a working app. For the love of everything that’s good and holy….Fix the app.

Mauidiver

Rating: 2/5

We’ve had our bed 7 months now and I waited to write a review until I tried everything and gave it time to work. I’ve deleted and downloaded the app more than a few times to try and make it all work. I’ve had to unplug my sensor 4 times in 7 months to get it to sync health data. The pressure of the mattress is wrong on the health tab and doesn’t match the pressure on the mattress tab. The preset buttons on the remote for positions are all messed up and don’t position as expected. Bed is great the technology supporting it still needs a lot of work. Oh yeah and alot in the app is spelled wrong. Update. Sept 2024- No update of the app yet and now I have to click sync a dozen times to get my sleep from the night before. Absolutely amazing to me that such an expensive device has such a terrible app.

shelly7066

Rating: 2/5

I love my bed, but the app is kind of dumb. It monitors your sleep, but it gives you low sleep score if you go to bed late. It doesn’t matter how many hours you slept, or how well you slept, you will still get a low score. I’ve gotten better sleep scores with less sleep only because I went to bed early. It makes no sense. I do like that you can control the firmness of the mattress from the app, but the bed does come with a remote for that. The other thing I don’t like about the app is that you can’t delete your ex from the app. You have to delete the app and start over