App Profile: Prodigy Finance

AS0291

Rating: 4/5

Not sure if it’s the new update but haven’t been able to login to the app on iOS since 2 days. It gets stuck on processing after clicking on login button. Hope the team is aware of the issue and working on fixing it!

kaan thai

Rating: 1/5

I’m really disappointed with Prodigy Finance’s customer service. It was easy to talk to someone before I became a borrower, but once I got the loan, it became nearly impossible to reach a real person. I’ve tried emailing, calling, and using WhatsApp — but all I get are automated replies or bots that can’t help with my specific situation. I even called multiple times, and it just kept saying no one was available to answer. When you’re dealing with something as important as student loan repayments, especially as an international student, it’s super frustrating to feel like no one’s there to support you. I hope they seriously improve their customer service and actually make it possible to speak to a human being when you need help.

kk$7$6

Rating: 3/5

Not able to login unless app is uninstalled and installed again