nkoda: sheet music

Although the pieces that are there are wonderful, the search engine is so difficult to use that even if you know the exact name of the piece and even it’s numerical identifier, it can be almost impossible to find. In addition, the idea that you can spend that much money per year on an app and they don’t give you a way to delete a score from your playlist without deleting the entire playlist is just insane. It’s such a simple coding measure. You have to conclude they genuinely don’t care. If you’re going to have an app like this, you should pay developers to continue to make sure that it’s updated and functional. If they fix these issues, it would surely be a five star review.

Update: I got a refund. They agreed to a refund a day after charging me and receiving an email from me explaining why they needed to give me a refund. Original review: They illegally charged me despite my cancelling my free trial 24 hours before it ended. Still trying to get a refund. Beware signing up for their subscription on their website as there is no instantaneous electronic cancellation mechanism. I went through the steps as directed multiple times and received no cancellation email. I additionally emailed customer service so that I could have a record of requesting to cancel. This could have been a useful app to subscribe to in months when I play gigs that don’t give out non public domain music in advance, but I won’t do so unless they sort out an effective instaneous electronic cancellation mechanism and refund the illegal charge. For public domain music imslp is adequate and FREE.

Took 4 messages for customer service to reply. Then they “fixed” my account but still can’t login. After login chrome can’t open the app. Then once they supposedly fixed my account, all the pieces that took me a while to find in my library and save are gone. Then it asks me for my number to verify (really, you want my phone number??? Is this a bank or something of the sort???), however, when I input my number, it tells me the number is already taken. Waste of time, the only reason I’m going through the pain of making this work is because I have to play this solo piece and this is the only place I can get the music where I am. I haven’t been able to practice for many days trying to solve this. As soon as my concert is done I’m cancelling my subscription and never trying again. *** Update: still no help. I’m cancelling and paying to overnight the sheet music I need from England. Spending this money is infinitely better than dealing with the frustration of trying to make this work, poor customer service, and the uncertainty of this app letting me hung to dry for my concert. Really can’t risk it.