App Profile: AnswerConnect

Android / Games / Puzzles

AnswerConnect

Installs:

Rating:

0.00

Total Reviews:

Top Countries:

GB, US, CA

< $5k

/mo

< 5k

/mo

Reviews: What People Think About AnswerConnect

Leila-P

Rating: 5/5

AnswerConnect has blown me away with their services. I’m a business professional that expects a high level of customer service for the agency I manage as that’s what I expect from myself and my team when we are taking care of our own customers. It’s hard to impress me but they have made my life easier and their iPhone app, web platform, and desktop app is outstanding.

Premier Roofing

Rating: 1/5

I was very hopeful when I first signed up with Answer Connect thinking as thorough as the onboarding process was that this was going to be a great addition to our company. But I did not get anything close to what we paid for. If you can imagine the Simpson quickly mart guy and his family answering your phone, each call taking 3-9 minutes because the language barrier was so difficult to get passed, and screwing up all the callers information every single time. That was the service I received from Answer Connect. I repeatedly called customer service asking again and again and again to speak with a manager desperately trying to resolve the nightmares their agents keep creating for me, since having a dedicated account manager wasn’t an option for me I had to settle for whoever wanted to talk to me that day. I lost allot of business because of irritated customers that could not get passed our answering service. This company took my money and hurt my business.

Attorney-1814

Rating: 5/5

I have been using this service for almost a year now and have no complaints. Customer service is very helpful and the operators who answer my calls have been great at following telephone scripts and getting the pertinent information to me. I highly recommend this service.

About AnswerConnect

AnswerConnect allows you to access and update your AnswerConnect live reception account on your iOS device. AnswerConnect gives you a 24/7 customer service team of experienced, friendly receptionists for your business.

Get AnswerConnect’s live-answering service dashboard in your pocket and never miss a customer's message. Harness the best of AnswerConnect and ensure that you stay updated of all the customer messages we take on behalf of your business. With AnswerConnect ioS app you can:

-- View inbound messages taken by our customer service team
-- Access contact information of your customers
-- Receive notifications for both customer messages and team chats alike
-- Forward customer messages to your team via email/SMS
-- Add notes to a customer message for your team to view
-- Report a problem or an issue to the admin.
-- Switch to Chats to collaborate with Team on client messages
-- Archive messages for future use

Note:It is essential to have a live AnswerConnect account to access the ios app

File size: 217383936

Launched countries: USAUCACNFRDEITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW

Minimum OS version: 15.0

Release Date: 1536039689000

Published by AnywhereWorks

Website url: https://www.answerconnect.co.uk/mobile-app

Publisher country:

App Profile: AnswerConnect

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