MU Health Care Video Visits

I spoke with Dr. Dyer today about my cold that has turned into a sinus infection. Dr. Dyer provided excellent service and support. From the moment I downloaded the app to being seen took 40 minutes which seems long at first glance. But if you compare that to calling your doctor, setting up an appointment, driving over to the office, filling out the same paperwork and waiting, I think it was relatively quick and saved me time. Would recommend!

My son has swelling in his legs that is making it difficult for him to walk, so we tried this. It took 1/2 an hour to set up, then he waited an hour and a half to see the physician (despite the “your appointment will begin shortly” message). I had to miss a webinar because he had my phone. Then, to top it all off Dr. Gaines cancelled our appointment, I guess because the connection was bad; it said the physician would call directly if the video connection failed, but he didn’t. Giving two stars because it’s a good concept to increase accessibility to health care, but so poorly executed it only served to reinforce my negative view of doctors and medical care.

I came down with the a virus and have asthma and I started to feel the virus settle in my lungs and I new I needed a steroid. I live a good distance away from my Drs office so I thought I would try a video visit. With my is Durante my visit co-pay was only $10 and a prescription was sent to my pharmacy same day. I didn’t have to go and spread my germs and pick up other germs. So thankful for this tool.