App Profile: GrumpNow

GrumpNow is the #1 public transport complaints app in the United Kingdom.

GrumpNow is a free mobile app that gives passengers a way to quickly, easily and constructively vent their frustration about public transport, for example a delayed train, a broken bus or even a cancelled airplane.

Why use GrumpNow:

- Immediate gratification. Quickly, easily and anonymously vent your frustration about bad journeys.

- Effortlessly share (optional) your dissatisfaction via social media, e.g. Twitter, WhatsApp. The message is even written for you to make things easy!

- Maintain a personal record of your bad journeys

How it works:

- When 3 passengers grump the same complaint, for the same journey, a notification is tweeted directly to the transport operator

- Most public transport types are included, i.e. Airplane, Bicycle, Bus, Coach, Ferry, Rapid Transit (Metro, Subway, Tube, Underground), Taxi, Train, Tram

- A comprehensive list of complaints, such as overcrowding, dirty conditions, poor Wi-Fi connectivity and antisocial behaviour, enables passengers to grump about issues that typically they wouldn't be bothered to formally complain about

- Quick Links expedite repeat journeys for frequent travellers, e.g. commuters

- Analytics provide an overview of which journeys are being grumped about the most

- Targeted notifications, offers and promotions.

We're always excited to hear from you. If you have feedback, questions or concerns, please email us at [email protected]

Together we can make transport better, so don't delay, get on board and grump for change!

Web: www.grumpnow.com
Twitter: @GrumpNow
Facebook: @GrumpNow