My bpost

Sent a package from USA to Belgium. Person sending it out wrong value of the item on package. Therefore Boost not willing to deliver. I explained multiple times to Bpost value of sent item was under 45€. Sent Bpost the invoice for the items with the value on it. Gave Boost permission to open package to check on content. Spoke to several customer service agents. Nobody willing to help out… worst experience ever with sending something abroad. Simply ridiculous. Apparently Boost is sending package back to sender..

Why offer tracking if you cannot register an international address. I am glad I did not have to pay to download it.

Pretty much what everyone else said. I have a package coming in and the online tracker still shows it in Belgium despite it being day 7 of the 3-10 day delivery estimate. Thought I’d download the app to keep a closer eye on it since delays happen, but you can’t even make an account with a US address. Why even offer tracking at that point?