Tully

I used this app religiously for over a year without a single issue. Then all of a sudden...after writing more than a dozen songs and at least 15 more unfinished projects, the app claims to have an update. I perform the update, log back in and my profile was empty. Zero files. Zero lyrics. I reached out to customer service. 1 week later, they finally respond and ask me for any possible screen names or email addresses associated. I reply. Another week later they reply and say they didn’t find anything...and asked me if I was sure those were the correct potential emails/screen names 😳. They said it must be my mistake...because I must have started a new profile when I updated the app...I did not. This is hours and hours of material lost...this has now been more than 2.5 months and still going. Can I please get a response that isn’t just the canned “please email customer support and they will help you” response...I’ve done that half a dozen times and it’s a waste of my time.

So I’ve only barely used the app and I do like that it comes with a couple free beats. I love the app and just wanted to throw in a couple things I think could improve it and really make it a top industry app. Now I know that this app isn’t necessarily meant to be a source for connecting with other artist but I think it would be great to have the option to search different beats and possibly share projects that are open for collabs. Like I said I’m aware that’s not the purpose of the app but it would be a great way to help people who are new to the industry. I don’t think in app currency exchange but if there’s a beat you are interested there could be that option to reach out directly to the producer or if there’s an open spot for collab same thing reach out to the artist or who ever made the post 🤷🏻‍♂️

For the past few days I’ve been using this app, because I was introduced by it, by Joyner, so I was intrigued to think that he made a song with an App! So out of curiosity I checked it out, I started writing some lyrics off a free beat provided by the app. As far as I was concerned the app was pretty decent so far, and I actually believed that Joyner really made a song only using this app. I took upon myself to check out the free beats provided, and they didn’t cater towards the Hip-Hop Genre, so I tried importing a beat online, but I’m confused if you could import beats!(Make it more simple) So I tried to attempt on looking for a feature to produce my own beat, but that doesn’t exist though! In my opinion, it’s like everything was just advertised to be “100% made by the Tully App”. If it isn’t obvious enough, this is more of a personal issue to be honest, but it puts me in distress, because this app would just be insanely unique if you could make beats and record lyrics. Also, if you do end up implementing a “Producer” feature, it doesn’t need to be an entire professional beat maker, just something simple and nice, maybe add the feature of samples, and that’s really it.