App Profile: ONAY! - Your City Companion

ONAY! — a transport app for residents and visitors of Almaty, Karaganda, Saran, Balkhash, Temirtau, Taldykorgan, and Ust-Kamenogorsk.

Your Daily Assistant For:
Real-Time Public Transport Tracking:
• Plan your time by tracking buses/trolleybuses in real time;
• Build routes using stops and points on the map;
• View route schematics for all transport types;
• Add frequent routes to Favorites for quick access;
• Check transport operator info by tapping vehicle icons;
• See estimated arrival times by selecting stop icons;


ONAY! Card Management:
• Activate a free virtual ONAY! card;
• Pay fares by, scanning transport QR codes and manually entering vehicle codes;
• Purchase tickets for others via "Buy More" button;
• Instantly top up your card balance;
• Enable Auto-Topup for seamless balance management;
• Review ride history;
• Manage family/friends' cards: track balances + top up remotely;
• Purchase travel passes;
• Block lost/stolen cards instantly;
• Add home screen widgets for key functions;

Accessibility Features:
• Full VoiceOver screen reader support for visually impaired users;

In-App Marketplace (Almaty, Astana, Karaganda):
• Access via "Shop" in bottom menu;
• Discover one-click purchases for diverse products;

Support Contacts (6:30 AM – 11:00 PM):
• Almaty / Taldykorgan: +7 (727) 397 01 91, +7 (777) 397 01 91
• Karaganda / Saran / Balkhash / Temirtau: +7 (7212) 50 60 50, +7 (777) 397 01 91
• Ust-Kamenogorsk: +7 (777) 397 01 91


Technical Issues?
Email: [email protected]
Your feedback drives our improvements!