Cincinnati Bearcats

I just want to use the app to access my tickets. I am constantly logged out of the app when I go to use it. Once I’m in, I have to go to 7 screens to get to my tickets. I’ve had multiple times where I’ve gotten an error trying to load tickets to my wallet, I had to use the website instead. Also, transferring tickets is hard and has to be done by email, as the phone number option doesn’t work.

Logging in to your account to manage ticket account is not smooth and is not integrated well with this app yet the school is forcing digital tickets on everyone saying this app must be used on game day to present tickets for admittance. Clicking the app links to manage tickets and your account asks you to sign in, again. It then says “Welcome back” the. Asks you to click on manage tickets again which rerouted to the login screen again and the cycle repeats… From the web page (because app is not usable), three months after purchasing tickets, the order history still shows no purchases whatever. Upcoming events shows nothing what so ever. Not a lot of confidence in the product that is being pushed on us especially as the season nears. Will this work as intended? When?

I’ve needed this for a long time. Great app, very accessible.