App Profile: ID.me Wallet

David20230

Rating: 5/5

Whenever I’m out and I have to show my VIC card it would be nice to not have to log into this app directly. I wish I could just go into my Wallet app on my iPhone where are all of my digital identification and payment methods are. It would definitely make my life a lot easier.

Colorado Dude1940

Rating: 1/5

If this account ever breaks, and you have an issue or if you ever get a new address and you have an issue you are host I have moved from Kansas to Colorado and had to and when requesting to update my ID and they won’t the people there don’t seem to understand I’ve called customer service. I did their verification and their picture and their video and I cannot get the assistance I need to go in and do what I’m required to do so I just turned down a job because I can’t get verified to this stupid platform so I will no longer apply at any job that uses this horrible system and that’s that you know you guys just don’t seem to figure it out yet. You know I don’t know what else to tell you horrible system, if you set it up your first account and you have no issues with setting up the first account it’s great. It works the way it’s supposed to but God forbid you move or God forbid you lose your phone number. If you do any of those you’re absolutely hosed.

SavyChoices

Rating: 3/5

Downloaded the app for convenience, but it keeps prompting for logins with in-app browser pop-ups. Defeats the purpose. I understand if pop-ups occur for security settings change, but to logout, it even pop-ups for browser login. You can’t cancel, just keeps popping up login window over and over again. You can’t go back in the app even after closing the app; it goes right back to login window in the app. It seems like QA process was skipped, and causes doubt for a secure platform performing id verification to not pay attention to details. I will just use the web site for now if the product is still useful, but any configuration workflow within the app is not up to normal software standards. Hoping it improves!