Pronto Team Communication

I’ve been using pronto for a total of 5 years now. Initially in 2020 I was just a rep at a sales company and never noticed how useful it was until I stepped into a management position 3 years ago in 2022. Events, competitions, operations, onboarding, company announcements etc… You name it, the app runs so smoothly and reps/employees feel the same pull to use it like an Instagram or twitter. So the water always gets to the end of the row cause employees don’t hate and avoid it like they do like slack or workday. 5 years and I have never dealt with a technical difficulty, or glitch and they are constantly adding more convenient updates. Not that they haven’t had a crash once, but I’ve never noticed so even if they have they must be very quick to make sure to fix it up. So 5 stars from me.

This is a moderately effective messaging app, with plenty of extra features to leave you satisfied. I am writing this review primarily because of one missing feature: usage on macOS. Considering I’ve only used it for educational situations, group chats within my school, as a replacement for discord, the lack of a dedicated computer client really stands out. Best you can do is to have pronto enabled on a browser, but I refuse to enable any notifications from browser on principle, so having a lightweight client which could run dedicated for the app would really help make the user experience better for those who do have Mac. It’s even more glaring considering most iPad apps apparently can be easily ported over to Mac, and that this app has APPLE VISION support without having this support extended to apple silicon desktops and laptops. Really a disappointing move to support such a right-turn technology such as apple vision before their desktop support. It’s a good app but just needs a port.

This is a great app for keeping in contact with students, but it could be improved by letting us hide classes that are no longer active, or those where we are listed as a TA to help. Also, it would be nice if students who DM are listed with the course they are using to do so. Especially useful for those of us who have to teach multiple sections of a course. Please give us some flexibility as to what courses we can see, and tag people who send DMs with the course identification.