App Profile: Minim

Bear503

Rating: 1/5

I downloaded this app with my new modem/wifi router to manage the internet as per the setup guide, after signing up, setting up and reading more into what this app does, I discovered after reading their "privacy policy" that they collect and process all your personal information, and all internet activity for the purpose of retaining and selling your info.. I think an app used as a "modem setup utility" shouldn't be monitoring, collecting and selling what your doing online to make money off you.. ask yourself, why does a setup utility need access to your entire internet history? why does a setup utility need to collect anything about you? it's this type of behavior that is dishonest, and has no place being disguised as a "setup utility" instead it's another avenue for this company to make money and profit off you instead of just being a straight forward utility application.. even worse they can't be upfront from about what their doing from the moment you sign up, at least give users an opt out option upon creating an account..

testing features

Rating: 1/5

App does not properly reflect if router is offline or connected. It currently shows i have devices connected when router is unplugged. Networks were added to my router without my knowledge. I could not figure out how to delete them on the app. It shows i used over 100g of data in about 5 hours. How could that be i only had two devices connected and was merely researching how to update settings. I tried using the contact support on this app and it wont accept gmail email.

TLyons66

Rating: 1/5

Complete trash!!! I downloaded the app with a brand new Motorola modem and router, signed up, did all the steps and the modem won’t connect to the app. I have tried many, many times. There is no workaround, no option to enter info manually, and the only customer support available is an email. After searching online we called customer support and have been on the phone for over 30 min with no answer. Furthermore, we found out the app collects all personal and internet information to use and sell.