App Profile: TNAS mobile

1234567890greatappbravo

Rating: 1/5

I thought the TNAS app would be easy to use and connect to your NAS specifically over the internet when not at home. Instead it is painfully slow and does not connect well at all. It takes forever to load any folder with photos or audio. I would think with a blazing fast upload and download speed it would be painless but instead it’s just slow. The app in itself has very little to no options apart from creating folders and uploading photos/videos. What about voice memos? Documents? We can’t upload anything else apart from that. When trying to configure a third party app like “FileExplorer” (which works ten times better), you can’t connect over the internet which is the soul purpose of having a NAS!!! To be able to access it from whenever you want in the world. The issue is even by connect through the online Link and opening the folders within the system directly you can’t play any type of format meaning any videos or other incompatible audio formats.... I purchased this with the intention of storing my photos painlessly over the internet so I could empty my phone and have access to them whenever I want. Not the case, not working but I definitely would like for TerraMaster to make updates and change their app...

Zardoz2293

Rating: 1/5

1) Struggles to connect to TNAS if low/poor Wi-Fi connection (should not be a problem, needs better connection handling— should be bulletproof). 2) Always defaulting to "admin" in user field — bad, should be blank. 3) Keeps seeing prior name of device and does an auto enter if ‘remind me checked’ — effectively making it impossible to enter another account unless you use extremely short user name and password— this needs some serious rethinking. 4) Once it auto logins in, it immediately displays "Capturing files..." then after a few seconds nothing, and no files either. 5) Attempt to upload files, prompts for folder, then press ‘next’ and nothing even though it just showed ‘n’ of files in the folder (greater than zero). 6) Click ‘down arrow’ at right side of Folder name and app crashes. In fact there are many ways to cause app to crash. 7) Changes from English to Chinese button and notices assets magically. 8) Data fields for ‘user’ and ‘password’ magically add blank/spacing to the end of user entered data, therefore causing login failure. Would love to see these things fixed and released in the next week. Just these in 15 minutes... iOS 11.2.2 = iPad Pro, iPhone X Would love to help and get these fixed ASAP...

BBreview111

Rating: 1/5

This app is basically worthless. I have set up users, selected permissions and was able to log in and create a folder to upload pictures from my phone. Then it booted me out for some reason. When I log back in it stays for 10-15 seconds and then boots me out again. If I can’t get this app to function properly then this purchase was a giant waste of money. No help found in the support offered online. Pretty terrible experience so far.