Browns Brasserie & Bar

This was our second visit to Brown’s Covent Garden and it did not disappoint! From the warm, friendly greeting on arrival to our attentive and professional waiter, all the staff we had contact with gave exemplary service. The reservation was made on line with a request for a light table if available hence it was lovely to be allocated a prized window table. We selected our meal from the Special Lunch Menu and ordered sparkling water and a bottle of Prosecco. All courses were tasty and well presented and served in a timely manner but without a feeling of us ‘being rushed’. One of the great things about this restaurant is the elegant and sophisticated decor with several different area in which to done. Tables are set well apart so you don’t need to squeeze past people and you can sit and have a conversation without having to shout or be overheard. The bill for three people came to £152 including service (and 2 coffees with liqueur). A great price for good food in a restaurant going the extra mile to ensure their customers leave happy and looking forward to returning. As we were leaving some customers were just being served Afternoon Tea; it looked amazing. I think we will be trying that on our next visit to London.

The app looks professional enough, as does the company website. Visited local Browns (within walking distance) many times but so incredibly frustrating that neither allow me to book. Easy enough to enter details, I can see the time-slots available, but ‘oops there’s been an error’ every single time. Even when phoning, selecting a time slot and then get cut off. Some issue with the underlying technology it would seem, they only way I can ever book a table is to call the restaurant and actually speak to someone. Why have an automated booking system which doesn’t work??

Really wish you could get your act together re trying to join membership have tried on numerous occasions and half way through the process it reverts me back to the beginning very very frustrating 🙈🙈