MCB Mobile Banking Curaçao

I cant get the ecode generator when i download the app so I can’t sign in

App requires a newer version of iOS (iOS15 minimum - I’m on iOS14) to run and this change has been rolled out without any prior notifications. As you’ve dropped e-Pass support, and tried to force e-Code - a predominantly digital system - on a relatively “digitally illiterate” society, I’d think that it’s logical to not complicate the the process for people to log in and deal with their financial necessities. I’ve been at the bank today, and have been told that my iPhone needed “fixing” from a third-party in order to regain access to the e-Code feature and log in on other devices. I’m a software engineer myself, and this is just failure of design - the user should be able to log in via different means and access something as important as their finances. PLEASE FIX IT.

Eversince they changed the system I have problems logging in. I talked to someone last time and thought that everything was fixed. I changed password and everything logged in and now I’m using the same credentials and I can’t get in. And it’s telling me that 1 of my credentials does not match what you have in store. How is that possible? I remember that last time I filled out the security Q&A so that if there was a problem I could use that to fix the problem. But I don’t see a link in order to accomplish that. So what am I supposed to do? Por fabor dunami e sistema biew bèk!! Hopi Malu y hopi frustrashon!!👎🏼👎🏼 Sent from my iPhone