App Profile: MyHenner
Android / Games / Puzzles
myHenner
Installs:
Rating:
4.64
Total Reviews:
632
Top Countries:
FR, SG, DE
< $5k
/mo
< 5k
/mo
Reviews: What People Think About myHenner
JB the winemaker
Rating: 3/5
The app is supposed to provide a double identification when connecting on Henner.com on the web. It doesn’t work.
The rest of the application is fine
My god…
Rating: 1/5
I have attemoted to get pre-approval for form aproved for too long, still uncussesfully. Furhermore, even thow I HAVE submitted supporting documents for a reimbursemebt claim, the message keeps being on the platform and I don’t know what else to do (I also alerted henner of this). In addition, when I try to connect from my computer it requests approval from phone which I approve but nothing happens (including as I write this), making management of my account and the submission of my claims unnecessairly difficult. Please fix this.
rachel192837361718394049281746
Rating: 2/5
At least 40% of the time when I try to login it tells me “an error has occurred, please try again later.” I often attempt 2-6 times knowing there’s a chance it might log me in eventually. Otherwise, I try again a few hours later. Very frustrating when you just want to get something submitted. I’ve reported this several times, but I continued to happen. For years.
About myHenner
myHenner: the health app specially designed for Henner insured members abroad.
Make your health easier with myHenner.
Designed as a day-to-day partner for your health, the secure myHenner app simplifies all your procedures and allows you to easily manage your policy in total autonomy:
- Access and download your HennerPass, even when you're offline, and share it with a healthcare professional or one of your beneficiaries in just a few clicks.
- Request a reimbursement and send photos of your invoices.
- Track all your requests in real time and check if any action is required on your part.
- View your reimbursements and download your statements in order to better understand the breakdown between the reimbursement from your supplementary insurance and your co-payment.
- Access the details of your policy: your beneficiaries, coverage, documents, etc.
- Submit a pre-hospital agreement request in just a few clicks.
- Place requests for supporting documents and certificates.
- Chat with your client services team directly through the secure messaging system of your app.
- Discover the additional services made available to you*: healthcare network, dedicated prevention website, etc.
- Find a healthcare professional around the world and benefit from preferential rates with the Henner healthcare network.
Rest assured of our commitment to supporting you on a daily basis. Please don't hesitate to contact us should you have any questions or suggestions regarding the myHenner app. Feel free to send us an email at [email protected]
*depending on the eligibility conditions of your policy.
Make your health easier with myHenner.
Designed as a day-to-day partner for your health, the secure myHenner app simplifies all your procedures and allows you to easily manage your policy in total autonomy:
- Access and download your HennerPass, even when you're offline, and share it with a healthcare professional or one of your beneficiaries in just a few clicks.
- Request a reimbursement and send photos of your invoices.
- Track all your requests in real time and check if any action is required on your part.
- View your reimbursements and download your statements in order to better understand the breakdown between the reimbursement from your supplementary insurance and your co-payment.
- Access the details of your policy: your beneficiaries, coverage, documents, etc.
- Submit a pre-hospital agreement request in just a few clicks.
- Place requests for supporting documents and certificates.
- Chat with your client services team directly through the secure messaging system of your app.
- Discover the additional services made available to you*: healthcare network, dedicated prevention website, etc.
- Find a healthcare professional around the world and benefit from preferential rates with the Henner healthcare network.
Rest assured of our commitment to supporting you on a daily basis. Please don't hesitate to contact us should you have any questions or suggestions regarding the myHenner app. Feel free to send us an email at [email protected]
*depending on the eligibility conditions of your policy.
File size: 87630848
Launched countries: FRUSAUCACNDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 13.0
Release Date: 1488829596000
Published by Henner Group
Website url: https://particuliers.henner.com/en/
Publisher country: France
