Sacramento County 311 Connect

I hate the new updates to the app. I tired to submit for illegal dumping and it keeps telling me that it has failed, and will keep it as a draft. The older version of this app was a lot better and more user friendly.

Pros allows you to help clean things up around you and get a sense of neighbors who report you by seeing what is said , the day and tune it was said and even the addresses kind of giving a sense to who reported you, cons neighbors using this as a way to harass their neighbors while wasting taxpayers money on false claims. App puts complaints on blast before even proven guilty , no way to close s case on your own before escalates , and my biggest issue w the app is it shows on the report screen your cases are closed , when I called it’s not close it was just forwarded to a different agency ... ok why isn’t that stated? Just waisted my time and yours to figure out . Step your app up

I’ve used this app a few times to report junk in the street and dead animals. I like how the app automatically loads a location map so I don’t have to know an exact address. Every time I’ve made a report the matter was resolved when I drove by the next day.