HybridChart Charge Capture

I have tried all the so called solutions out there. This is the only one that I would actually call a solution!!!

This application has changed our practice. We were losing follow ups, losing charges, and disconnected from our EHR. Our account manager got us onboarded, we started seeing drastic improvements immediately. Complete connection and visibility into my practice management software, and reduced a ton of coding errors from our billing team. Our doctors can see directly into the patient chart while they are with the patient. The desktop is super easy to use, and the built-in communication has given us direct access to our providers. The automation is great, and our team couldn't operate without this software.

I have called support on 2 occasions, one I quickly realized was user error, one was a bug that was fixed within 2hours of reporting it. As painful as support calls usually are, this was a completely different experience. Both representatives were easy to understand, took security very seriously in accessing my account, listened to my problem without transferring me, and followed up, as they said they would. I love the app as well, but I really want to complement this team on excellent customer service.