App Profile: Kung Fu Tea Rewards

💧Rayn

Rating: 5/5

I probably should have been a black belt by now. I’ve noticed that the number of bubbles I needed to get to black belt status has actually been increased some time after my orders. I thought I was just remembering wrong, but I decided to take a screenshot the last time I made a purchase just to make sure. I just checked my account today and 110 bubbles were added (not subtracted) from the total number of bubbles until I reach black belt status. I went from 272 bubbles to 382 bubbles until the next level. I can’t image how many more bubbles are missing from my rewards. I have not moved up in belt levels or reached 1 year since my last belt upgrade, but it’s coming soon which is why I was surprised to not have reached black belt status yet, considering how often I order with the app. There’s no point in a rewards system if your progress just gets taken.

tiniCP

Rating: 5/5

I love this app. I achieved black belt status waaay faster than I should have. My only frustration with the app has to do with when I order certain drinks that come with default toppings. For example, when I order mango slush which comes with mango jelly by default, some stores will include the jelly while others don’t. In the app, the toppings section offers a “no mango jelly” option but no option to specify that I do want the mango jelly. It would be nice to have a notes/comments option to make sure that our orders are consistent from each location.

LEMA888

Rating: 3/5

The point of ordering ahead is convenience & efficiency. At The Carmel Mt Rd location specifically, the app gives an excessively delayed pickup time. This would not be as annoying if the drinks were actually ready at the stated pickup times given. To have to “check in” is a silly concept if they were effective & efficient. It shouldn’t be a check-in it should be a pickup. I’ve continued to return to this location because of geographic convenience & every time the start to finish experience has been consistently 45 minutes to an hour for 2-3 drinks-ridiculous! I will no longer patronize this location (period)… The Convoy location, on the other hand is a totally different experience (which is why I gave 3 stars & not 1). The app pickup time was a reasonable 10 minutes & by golly, the drinks are always ready at, or within a few minutes of my scheduled pickup time.