CheckBAC Enterprise

Giving it 2 stars because it use to work for the most part. It’s supposed to work even with no bars or service but it never does. And NOW it takes forever to get it working because the app takes long to load and sometimes doesn’t and just crashes.

I was forced to buy an iPhone by the court since this app simply doesn’t work at all on a Samsung Galaxy s23 ultra.. to no surprise at all, it has the same issues on a new iPhone. Unbelievable! App takes multiple times to just stay open, takes multiple tries to connect to blower device, once finally able to test, the results sit in a “waiting to send” pending status as if I’m not in great WiFi or full bars 5G. What a tragedy truly.

I am giving a 5 star here because of the exceptional customer service I received from the founder of this company, Rodney Stearns. He went above and beyond when my car would not start hours away from my house to come troubleshoot the faulty device I received from Think Twice, (led by Forrest McKai) and also reimburse me for the uber fees I incurred because of this inconvenience. If it was not for Mr. Stearns, I would have been stranded, and YOU WILL TOO IF YOU PURCHASE ANY SUBSCRIPTIONS THROUGH THINK TWICE. ⚠️CAUTION⚠️ Do not do business with their affiliate Think Twice. If you notice, they have 105 5 star reviews on their website but no option to actually LEAVE A REVIEW YOURSELF. All their reviews are faked, and Forrest McKai (one of the co-founders) specifically is one of the most incompetent people I have EVER interacted with. When my car would not start because of faulty hardware and software, he almost always did not respond to my calls although he was my contact at the company. When he did respond, he was very condescending and showed a clear lack of understanding of the hardware and software that his company sells subscriptions for. He has no right to be running a business, and I would absolutely leave a 0 star review of Think Twice if I was able to. PLEASE BEWARE. DO NOT PURCHASE ANYTHING FROM THINK TWICE AND AVOID FORREST MCKAI IF YOU WANT A SMOOTH EXPERIENCE.