App Profile: BUMP - Buy & Sell Sneakers

M8v3nG

Rating: 5/5

I was shopping for a bale white college tee size large and I came across this person who was selling it and I tried getting in contact with them, they never replied or sent a message and before that I bought off of somebody else like an impulse purchase but that person did send the item even though they never messaged so I just thought it would be the same with this person. I purchased the item and 2 days later he still hadn’t shipped it, i thought it wasn’t a problem since it happened with the other item as well. 4 days later they still hadn’t shipped so I got worried and clicked on “resolve a shipping issue” and it said if they don’t send the item within a week, contact our team. So I did and they told me how I payed, I told them and next thing you know they gave me a refund but I didn’t get the shirt I’ve always wanted:( but other than that the Bump team was really helpful with the process!! Thank you BUMP team.

Tiller H

Rating: 1/5

First of all I have never written a review on anything but my experience with this app was so awful I had to warn others. I purchased 3 separate items from different sellers on this app and none of them shipped. I contacted the sellers multiple times to check up on the shipping and only one responded and then after that, they never responded again. I haven’t received any of the items and had to contact support to get a refund. I’ve also seen so many fakes and obvious scams such as sellers trying to use another form of payment instead of the in-app purchase system. Sellers also can post something for sale with out connecting a PayPal to their account. Why? If this app discourages using anything other than the in-app purchase system then why do they allow someone to post something with out anyway to pay them? I try to contact the seller and ask to connect a PayPal but the in-app messaging won’t allow you to send the word “PayPal” making it even more frustrating to purchase something. If you are looking for an app to purchase street wear on, go get Grailed. I’ve purchased many items from it and gotten immediate responses from sellers and easily paid for it. I’ve never seen a fake on Grailed and I don’t expect to. Their moderator are great at their job and take anything fake down almost instantly. Save yourself the headache and use Grailed instead.

downey54321

Rating: 1/5

I'm not one to normally write a review but this is something that can't be tolerated. I was selling a pair of off white sneakers and I had about a dozen people contact me but not one ever wanted to use the in app purchase system. So I finally said fine I'll try it. I received multiple fake "PayPal" payment emails that it was almost comical how many times I tried to get scammed and how not one person wanted to use in app purchasing. Eventually I'm guessing someone reported my account for selling fake items because my account was randomly banned and so when I tried to email bump to fix this issue. The only way they would even consider your item being real is if you had a receipt. Now that is not a bad way of checking if an item is fake or not but any reseller knows especially in the sneaker department that the most effective way of determining whether a shoe is fake is to inspect the shoe for obvious flaws and things that would give away it was fake (stitching, material, shape, tags, etc.) Note that I did not have a receipt because I received the shoes from my friend who is a reseller and did not have the receipt. Bump then proceeded to ban my account permanently even though I offered to send pictures or whatever they needed. But because I had no receipt they automatically banned my account permanently. That, in my opinion, is lazy and ridiculous.