Yardian

I’ve never bought from a company who took feedback and ran with it the way this company does! Every thing I have submitted has been implemented within 18 months! That’s unheard of. Additionally when they realized that global variations caused mechanical issues they made it right at no cost to the user! They paid for everything! The app is amazing and the system integrates with HomeKit, I have everything I could need as a normal user who isn’t looking for professional tweaks to the granular level.

So the app in the Yarden system worked fine for a year or so. Something about the programs and the zones and such gets confusing, but you can figure it out after a while. The problem is the app suddenly just stopped working. It opens fine but when I click on my system, it crashes out. I’ve searched online. I’ve tried to reload the app. I’ve reset everything. It just doesn’t work now. My lawn is still getting watered, but not enough and I can’t make any changes. My other two zones are just off and I am manually watering now. It looks like I may have to go buy a own system. Can you guys push out an update or something? This has happened to others.

There seems to be a lot of features in the app for this device but my ISP sent me a new router and I’m scr432ed! The device won’t connect to the new router no matter what and I have yet to get a response from their tech support. Email response is like something out of the 80s. In fact the whole app looks like something out of the 80s with the same issue with passwords and ids…remember that? Will this app has it in spades. Just wish they had a (gasp) phone! But many companies think that’s too retro (or maybe they’re to cheap to pay for a call center.)