Express Lanes

While the capability is compelling, the implementation is truly awful. Trying to figure out where you are getting on and where you are gettin off is a visual endeavor when you don’t have a clue as to what the road names are. This app requires you to use Apple Maps separately to figure out what the names might be so you can select them from a randomly ordered list that only the locals would understand. Given how much money it costs to travel on the express lanes, and given that my tax dollars support the profit they make from the charges, someone should file suit. If this is not software malpractice, I don’t know what is.

While it does give you the current toll prices, it's not easy to get to them especially while commuting. The experience needs to be simplified. Also, the saved routes does not work. Even if you are able to enter the correct entry/exit points, it won't recall them. With all the money being made on these lanes, you'd think the app would be halfway decent.

This app (and even the actual website to be honest) needs an entirely new redesign. The concept is there but it's an extremely novice amateur format. Being able to see real-time toll prices was really the only reason why I even needed this app which only really works when you use the search by entry/exit point and select it from the drop down menu. However, the option to "save this route" doesn't exist when you do it that way, it only will save it if you put in an address and it decides when and where you enter and exit. It really is useless unless you either fix it, or strip away everything and only use it to generate real-time pricing from exit to exit.