TheCRM

Possibly the worst app I’ve ever used on this phone. We’re committed to the system with the CRM at my dealership and the fact that the app doesn’t work on cell phones is a real tHorn in our sides. They say they’re too busy with AI stuff to focus on the app. The AI stuff is much less important. Would rather have functionality than gimmick.

It has potential, but the app does not work well with iPhones. The text where you’re typing is displaying a line below where the text should be. Buttons aren’t fluid to locate, and the customer page is hard to navigate. I tried scanning in a VIN and have trouble hitting the button where it wants me to push; you have to hit above it to actually work. Is it true the last update for the app was a year ago? I hope they’re still continuing to develop this, it could be great.

This app is just terrible. I have an iPhone 16 Pro Max and the app is not the correct screen ratio for the slightly larger screen size, in turn skewing where all the buttons, cursors, clicks operate on the app making it 100% useless. As a sales rep who relies on this daily I hope something will be done about this ASAP considering this phone has no been out for a month and still no update to fix the issue.