App Profile: Forcura

Forcura troubles

Rating: 1/5

So I have been using this mobile app for years to create consents documents for a home health company. For several years the only real complaint I had was that when I logged in and created my first document of the day, it would crash back to the desktop (mobile). I had to delete that one because it would also delete all pre-entered information. Frustrating enough. But in the last year it has started to not save information entered in the template (saved as a new document of course), long enough to upload to my office from the field. This includes patient signatures so it’s not like I can just recreate it later. It escalated in the last few months and I’ve had to make an extra visit to several patient homes for paper consents. I tried calling the help desk for Forcura and cannot, no matter what I say, make them understand what problem I am having. It is so frustrating. It’s not difficult to explain but is apparently difficult to understand. I also cannot physically show them with a video because of sensitive (HIPAA) information. They claim I am the only person who uses this app, who has this problem. I highly doubt it. Also, I’m using a high end tablet for this work. So frustrating! I would give anything to have another app to use.

pepperh09

Rating: 1/5

This app keeps crashing and you don’t get notifications and tried to upload 50 page document that took forever to take pics of each page, just for it to not upload because it was too big of a file!! I have to delete and redownload several times a day!! It’s the worst and makes for more frustrations with my work day!!

AnonymousMask101

Rating: 1/5

My Company uses this App to communicate, and to make sure our patients are getting the care they need on a timely manor, and pretty much keeping everybody on there feet. This App has been terrible. Y’all really need to fix this app. It is making Work more difficult. Not getting notifications, very laggy, and gets kicked out when trying to sign in all the time. Please fix this issue.