Harford County Public Library

I use this app all the time and love the convenience, BUT if I’m not super careful and barely touch the “cancel” tab, my request is automatically cancelled. Would help if there were an “are you sure” tab.

I absolutely love this app. Easy to use and navigate. I just have one complaint that I wish they’d fix. When you scroll down the list of books that you’ve requested, if you aren’t careful, you can easily hit the “cancel request” button. Once it’s been hit, there’s no going back... you’re out of the queue. I’ve done it several times. 😫 It would be a 5 star rating if the designers put in an “are you sure you want to cancel?” question before going through with the delete request

The library has been such a blessing to our family. I’m amazed at the work that they do and the service that it provides to our community. This app is yet another thing that makes their service more accessible. I was delighted when it was introduced and I use it consistently, as do my teens. I’ve seen improvements over time, for example there used to be a problem where I had to login nearly every time I went to use it. Clearly, that has been resolved. So, certain usability and stability issues have arisen (filtering by media type, for example), but it continues to improve consistently. THANK YOU HCPL! Keep it up! We love what you do and are grateful.