曹操出行-打车网约车专车顺风车平台

I used to use this app all the time to get around Paris. In a required update everything switched to Chinese - making it completely unusable. If you offer a service and have cars in France, at the bare minimum you should have a French language option

The way that a driver treated me today is horrible. I understand the drivers are not at the same quality. But compare to DiDi, the customer service is super slow, online or phone.

I’ve tried it several times but all my attempts on find a freaking taxi have failed. Plus I tried applying for a refund - have been unsuccessful so far. And the whole customer support is in Mandarin - so I cant contact them via phone too. Shouldn’t have listened to a buddy of mine who suggested this good-for-nothing app to me.