Indigo Nav

I will say before I write this that I haven’t used this app in a few months because of the issue I’m about to talk about… That being said this app is a good app with great potential. However, a major issue that I was having with this while working with an orientation and mobility instructor, was that when putting in addresses and locations, POI’s. When it was giving me directions, it seemed to be several hundred feet off base when getting near the location. For example, if I tried to go to the library and put in that address, it would take me 2 to 300 feet away from the library when I got close and I wouldn’t actually get to the library. This was pretty consistent. It least in my area. This is kind of a big deal but if this could be fixed and again it may be I haven’t used it in a few months, then this app can do great things. I’m in northeastern PA for context.

Great app! Only minor problem I've noticed, and it could very well just be me, but it seems like the app is a lot less chatty when the screen is locked. This may be by design, but I personally would prefer to have just as much spoken feedback even when the screen is locked as when it is not and the app is open on my screen. Also, some integration for Apple Watch and bluetooth bone conductive headphones would be nice. For example, a lot of these headphones even though they are bone conductive and not regular, they still have buttons to control playback. It would be nice if the app could make use of those buttons so that you can get info about what street you are on, which intersection is ahead, and how far. Trying to operate a phone one handed while also walking is not that easy. Would be good to be able to just reach up, press a button on the headphones, and done. Having said all this, the app is already amazing, and look forward to seeing what else can be done with it in the future.

How can I get someone to call or email me back for tech support? I have sent 2 emails and left a message. I need help on either the app or getting a refund.