ifeel | Online Therapy

It’s been almost a month and I’m still waiting to be connected with a therapist. Messages in app are hard to find. My plan keeps being put on hold out of nowhere. It took 2 weeks to be connected to a therapist only for her to tell me she can’t help because she doesn’t treat in my state and I’ll be passed to customer service. Customer service seems to be overseas, there’s a large time delay, I don’t feel my messages are understood as I get same questions asked. Still waiting to be connected to a therapist. So far entire experience has been about a month and I still haven’t been able to utilize my plan. Feels like this service is completely fraudulent. Wanted to love the idea of this service but it’s going on a month and still haven’t been seen.

Didn’t know what to expect but I’m so grateful for my experience with iFeel. My therapist was incredible. I came in with anger/resentment towards my father and crippling fear to lose a close family member to now better able to work through these feelings and emotions. It’s taken time and a lot of work/effort on my part. But having such a supportive therapist who was non-judgmental made ALL the difference. I had this option through GymPass and only leaving since it’s no longer an option in the US (w/GP). If it weren’t for that, I would stay. Thank you so much for this option!

I’ve been in face to face therapy for many years but because my work forces me to move counties every few years, finding a therapist in every city and getting accustomed to him/her has been quite complicated. Ifeel has provided the stability I need wherever I go and they’ve paired me with a fantastic therapist that I no longer have to say bye to. Both the online platform as well as the app are super user friendly. I greatly recommend it even if you don’t move around as much. Who doesn’t want to have their therapist at the tip of their fingers?