Hospitality Mobile Access

I’ve been living in our apartments for 5 years & the app never works for me. When I place the phone on my door the light blinks but nothing happens on the app. My door never unlocks. My husband & son have no issues. When they place the phone a circle pops up & you can hear the click when the door unlocks. I went to the leasing office & they said they see no issues on their end. I hope one day I can actually use this app. For now I rate this app zero stars.

Could not enter our VRBO rental upon arrival late at night. Then amongst 4 of us we all gave up and had a reliable “old fashioned” card key entry. Deleted this app and will avoid any place that uses this. Even when one of 4 did even work, it failed half way into our trip.

Definitely a nice way to access Airbnb without having to carry around a card or key. Zero issues every time. My friend Jeff who still lives in the 90’s needed a card because his iPhone 6 wouldn’t work and made him nervous.