Holiday Splash Pass

More often than not, the air doesn’t work. I regularly get error messages when trying to use it. Today I drove to multiple locations and got the same error message. Often times when it is “working” it’s almost impossible to adjust the PSI because the buttons don’t work. I don’t know if that’s on Holiday or Excel air. The minor annoyance I have is how the app is so cumbersome. It seems unnecessary to have to select SEVEN options before getting a car wash. I’ve been using this for over a year, but probably going back to quick quack where I never had any issues.

I wanted to love this app, but it’s been nothing but problems. I keep trying to sign up for the membership and it keeps giving me errors and then said I’ve reached the limit of devices I can upload to, and to reach out to their offices. I have only tried to upload it to my one phone, so it makes no sense, I called their number and for someone to answer for over 10 minutes and no one picked up so I hung up. With car washes going up, you think it would be a little easier and customer service would be a little better. I spent a bunch of time just trying to pay them to wash my car, and it seems like they don’t want business.

The app works great for the car wash part but never works for the vacuum. So frustrating! I call the vacuum people every week but the problem isn’t on their end. I’m paying for the premium and only get half of what I’m paying for.