goBallantyne

Wish you had stuck with the old school key tags. The app worked for me a few times after installing it, but a couple weeks ago I started getting “unknown API error” every time I try to launch the app. I have tried closing and reopening the app, rebooting my phone, deleting and reinstalling the app, but always the same error so I can’t access any of the content or discount offers anymore. Very disappointing— technology is only awesome when it works.

The app is great in concept but absolutely terrible in deployment. It crashes before fully opening. Tried uninstalling and reinstalling but nothing. Now some of my frequented restaurants are saying they won’t take the card because they were told the app works. Incredibly asinine.

My email says the app is up and running, but there is a big padlock icon saying that it isn’t. This should really be down until it is open and ready to use for ALL tenants instead of some.