Gmarket Global (ENG/中文)

Truly disappointed in this app. As time goes by the app gets worse & worse. I can pay via the website but not the app. Not only that, but I get random error pages regularly on the app but no issues with the website. It’s 2025, there should not be such mediocre and small issues on an app. Not only that the customer service is horrible it’s a robot who gives the SAME answer every time!!!

Very frustrating, the clothes were very cute but I couldn’t even sign in to be able to buy them, as the app wouldnt let me. Pressing on an item to take a closer look take almost 7 seconds to load up. This app would ve great if it was worked on, because unfortunately its a mess.

I made an order for my baby a month ago and didn’t hear anything why the shipping has been delayed. Asked customer center and they said One Item is out of stock. And the rest was held in a warehouse for a month. They lied. When I check the status, it had tracking number and was delivered to a certain location. I request cancellation for all items because I do not want to give my baby something kept in a warehouse a month. Gmarket said I have to pay round shipping fee if I want to cancel all. This is absurd. This is gmarket’s fault and they don’t want to loose any penny.