Gionino’s Pizzeria

Tried to order through the app. The coupon for the small specialty wouldn’t apply no matter what I did. So I had to switch to online. It was annoying trying to navigate through it. I think it’s silly that you charge for extra sauce on the pizza that is already going on it to begin with. I ordered two bbq chicken pizzas previously and they were so dry you couldn’t even see any sauce on them to begin with. It was the same for the specialty pepperoni piccolo pizza. Online, I was asked to submit feedback for ordering online and it wouldn’t submit the feedback because I used special characters. Apparently periods, commas etc are special characters. You don’t like proper English? I tried to delete them all but it wouldn’t let me go back through anything I typed unless I deleted it all and started over. I was so annoyed by the time I came here I wanted to throw my phone.

I love there’s an app to submit orders. It’s a bit confusing the way the buttons are labeled as “edit order” in red. I wasn’t sure if I was navigating around the app correctly. Maybe try different verbiage to walk our minds thru the app my intuitively & no red buttons. They feel alarming.

I would give a five star because the food is good and fresh but in the past I have ordered a regular salad that automatically comes with tomatoes and cheese. A week ago I ordered it with extra toppings and they forgot to put the tomatoes and cheese that goes with it. Then I ordered later that week they forgot the tomatoes that suppose to automatically go on it and my onions. I ordered today and hopefully it will be completely right this time especially when I am paying for extra toppings. Yes, I checked my order online and those toppings were on there so they can’t say it wasn’t on my order.