GiftYa - Send Gift Cards

I received a gift from a family member through this company, and the sheer amount of time it took to try to find a way to use it was very frustrating. And the Help links were not helpful at all. You can’t add it to a Google or Apple wallet either. You can no longer check your balance, it said it would add five dollars for first time activation and it didn’t—even though I had a gift card to a nationally recognized vendor. It doesn’t offer an option to create an account and password for easy login, and when I tried to figure out how to login to the app, it got stuck in a loop sending text verification codes and never actually allowed me to login. The app was very clunky. More of a headache than it was worth.

I tried this because my sister was stranded with no money. Her wallet was stolen, and her car wasn’t working. When I was originally looking for an e-gift card such as vanilla or something I saw this and text and assumed, hey this is probably better…but Unfortunately it’s not any quicker than getting an e gift, and it’s ironically more complicated and stupid as far as activations. I feel like this company was trying to be “different” by separating themselves from the rest of the e-card companies except there’s a reason people continue to use them ant not something new and different, and that’s reliability. This was a waste of time. Cost dbl the money because k had to buy an e-gift card regardless from another supplier to send her. And wait what might take a month to get a refund. Such a sham. Oh not to mention, the only way to contact them is by email which takes TWOOOOOOOO DAYSSSSS to get a resolved ticket. That’s awesome! vanilla gift card is WAYYYYYYYY MORE convenient. What was a process started about two hours ago has turned into my sister still unable to use the money because her only options are either mail the physical card or trade for merchant which does us no good. there’s no chat, can’t get anyone on the phone, this is just a waste. It’s no wonder I never heard of it. Do yourself a favor and do not go with this company if you’re looking for a fast and easy way to send or receive money immediately Don’t do it with this!!!

The worst app ever. I had received my bday gift for a restaurant in the area and when friend and I went over, the staff at the restaurant wasn’t able to get it to scan, so we followed the app instructions and linked this gift card to a master card. I happened to leave my wallet in the car so we thought not a biggie let’s use her card, ya think?! So the linking was successful and we paid the bill, the balance on the gift card showed $0, we thought okay not bad, tipped our waiter to compensate for all the hustle she did trying to get this thing to work. Few days later my friend informed me the charge did not go through, I go back to the account it shows my original gift balance, but now there is no option to link your cc account to the card, they had removed but forgot to update that in their FAQ as it is still there under the e gift card. So I engage with the customer service and send pictures or screen shots of when money was spent as we had issues with it and I happened to take the pic at that time showing 0 balance, and I sent the pic of what it look like as of today. The customer service is constantly telling me the money is there and that is not what it should be. The money was already spent and not trying to use it again or spend it again. The worst. Not again. Advising strongly against using this business.