Gatlinburg Trolleys

The app shows completely inaccurate arrival times and numbers running per route. Waited for over an hour for a blue route trolley. The app said there were three running on the route and consistently said one was 5-7 minutes away. Then would jump to 15 minutes with no explanation. We were eventually told that there was only one trolley running the blue route, but the app continued to show three running with constantly changing arrival times.

I love how the trolley system opens alternative opportunities for transportation and makes congested nightmare parkway downtown Gatlinburg more accessible. The map has some less user friendly issues that degrades the quality of the whole system. Notably looking at specific routes and selecting a specific route but pulling up all four routes arriving at the stop in the relative future is not readable. List the colors rather than the numbers at least; it reads as though there are four buses per route rather than 1-4 indicating the route. It’s just confusing enough where it muddles up where and when you should be there for someone not local to the area- which will be a large portion of the user base.

You have no way to show your location in relation to trolly stops. You have to know the names of the stops to find them on the map.