FreeStyle LibreLink – IL

I gave the app two stars, because the readings are usually accurate. As an app, though, it has been terrible. I usually have to swipe the phone more than once to get a reading, sometimes 4 to 5 times. Sometimes the alarms work and sometimes they don’t. It’s very inconsistent. I get reading errors on a regular basis. Today was the final straw. The alarms stopped working completely. I started to feel sick and swiped, only to find that my sugar was HI. It took hours to get down, I had high level of ketones in my blood (I used a home test), and almost went to the hospital. The Alarms section on my app had disappeared completely. I updated my app and the section reappeared, but the alarms still don’t work. I consulted help and read the user’s manual, checked everything, and the alarms still don’t work. I know they don’t work, because unfortunately my sugar is again high. As you would say in Hebrew, על הפנים. If I had another option besides the Libre available to me through kupat cholim, I would switch in a second.

I’ve been using the app for a while now and while it’s been great, the recent update that allows for low/high alarms has really pushed it to the next level and makes my blood sugar easier a lot easier to manage. With that being said, I think the app would greatly benefit from an update that allows users to add more than just one high and one low alarm. As an example, if my blood sugar goes below 85 (my current setting) and the alarm goes off it will not warn me again even if it keeps going down to 70 or 60. Not only would this reduce the need for constant scanning until my blood sugar is between the low/high alarm threshold again but it would also make sugar management easier and help with peace of mind in general. Thanks for all the hard work you’ve put into the app. It really is a game changer!

why isn't it working with the apple watch; it would be so easy to scan using the watch Instead of the Iphone Even better if it would scan automatically once the watch in this scanning unique position...