FlightSafety International

After updating the app, it constantly freezes while trying to do online courses. This differences course I’m doing is supposed to take a hour. I’m on hour 3 and not even half way through. No longer able to access the app while not connected to Wi-Fi.

The FSI app was always great… being able to access the data while enroute. This was very important because when an issue arises during a flight, the ability to access aircraft documentation is extremely important. Unfortunately with the recent updates, access requires frequent logging in… which is impossible if airborne (on an airplane without WiFi). Today, while serving as a crew member, we had a failure of part of the pitch trim system. I initially was able to access the app, but when trying to view a subsequent document on the app to follow up with the failure, the FSI App locked me out (requiring login). This is extremely frustrating and makes the app useless.

You could previously access the app when off line (for example airborne) to read downloaded references. The current version no longer allows that. This gets extremely aggravating when trying to look something up while flying or other times where internet access is not available.