Fill and Sign Documents: eSign

Promised significant ability never able to execute. Extremely glitchy with no support after purchase Don’t be fooled: they will tell you that they will extend your license until they fix the concerns, but in the end it is just a ploy for you to file a claim against their poor product, promises and business contrac. stipulations past the window of contesting the product. Integrations with google and desktop? Laughable. Stay away UPDATE TO DEV RESPONSE: WALKTHROUGHS WERE A JOKE! They walked me through and found the same inherent bugs I found! They promised resolution, only to continually delay beyond the window Apple or my credit card company would permit for contesting the charge. Creating others users was faulty. Certain field types fail. Accessibility to content across devices is only a dream with this app DO NOT USE THIS APP if interested in multi user access, google workspace integration, use ofthedektop app at all.

It's a really nice app, fun to use, has many cool features, like you can change the font and the text size can be increased or decreased in small increments, saved words or anything you use frequently is available, and I thought the signature feature was superior. The form I used was a tight, complicated medical form. The thing I noticed first that I didn't care for was that it didn't snap to the line in a form that is not designated as a "fill-in form," nor fill-in check boxes with a mere touch like Adobe Fill & Sign does. The issue I found the most troubling, though, was that it lost data upon saving. This is critically bad. I followed the directions and entered the information and completely filled out the form, saved it, and upon reopening it, half the information was missing, like my first name. At first, I thought it was my fault, that I forgot to press "done" after each entry, but I went back filled everything in that was deleted again, pressed “done,” and the same thing happened, more or less. Different things were missing now. This was crucial to my decision to not move forward with this subscription especially considering you cannot pay monthly or weekly and must pay $120 per year.

Customer service button in app doesn’t work and there’s no option to unsubscribe anywhere. So, it’s going to automatically charge me $120 a year after the free week trial? I couldn’t even export the doc I needed to sign so this is completely bogus to me. Thus I’m gonna have to dispute the claim to my credit card company once I get charged. *ugh* I’ll take down or change my star rating if they fix it so we’ll see.